FAQ

Frequently asked questions

Can GetCopingTools confirm a diagnosis?

Please remember that only a licensed mental health professional can diagnose you. Refrain from taking medication and undertaking treatment without a professional recommendation.

Are these courses a substitute for therapy?

It depends. The courses you’ll find on GetCopingTools aim to help anyone suffering from depression, social anxiety, OCD or emotional turbulence to manage their symptoms with tools and techniques that help with coping. For some people, this might be sufficient to help them overcome their issue. For others, it could be enough to tide them over until they’re able to access formal, face-to-face consultation and therapy. However, for some, especially those that suffer greatly, might need a more focused intervention from a medical professional after the course such as face to face therapy and/or meds. We don’t position the content or imply in a way that the website can be used as a substitute for therapy or prescribed medication. Either way, they will benefit from the courses whilst they wait to commence therapy and it will ultimately speed up the therapy given that they are already know many of the skills that would be taught during the sessions.

What if I have questions throughout the course?

Throughout each course you’ll have the opportunity to raise queries and questions and you'll receive a personal, human response from your course facilitator via the chat function. They’ll be with you throughout the course to make sure you get the most out of it. You’ll be getting the best of both worlds: the flexibility, value, and convenience of an online course, with the personalised guidance of an experienced psychotherapist.

What if I don't think that a course is for me?

If you feel that the course you have chosen is not benefiting you, send us an email toaaron@getcopingtools.com within 7 days, and we will refund you with no questions asked. 

What does it mean that courses are evidence-based?

The theories and techniques implemented in our courses reflect the latest evidence and findings of peer-reviewed research. We constantly evaluate our course content and make updates and amendments where necessary to incorporate the most up-to-date therapeutic techniques.

Why can’t I download the coursework/ why is my access to courses limited to a specific time period?

We’re invested in your improvement and, for this reason, we deliberately release course modules individually to help learners manage the scope of work contained in the course. It’s essential to work through the entire module to gain the full benefits and prepare you for what’s next. Having access to one module at a time encourages students to work through the content and complete the module, before moving on to the next one.

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